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Information for Homeowners

What is a heat pump

Heat pumps are highly efficient electric appliances that transfer and intensify heat from the outside air, ground, or water into a building. By leveraging renewable energy sources, they can produce approximately three units of heat for every single unit of electricity consumed, making them an incredibly energy-efficient solution.

This efficiency helps to significantly lower energy consumption and carbon emissions, especially when they replace traditional technologies such as gas boilers or oil furnaces. In addition to heating, many heat pumps can provide cooling in the summer, further enhancing their versatility and year-round utility.

Their adoption is a key step in transitioning to sustainable, low-carbon building systems, supporting climate change mitigation goals while reducing energy costs for property owners.

The benefits of heat pumps

Lower Energy Bills: Investing in a heat pump can significantly reduce energy consumption, leading to lower energy bills, especially with rising energy costs

Reducing Your Carbon Footprint: Heat pumps, unlike gas, oil, and LPG boilers, produce no carbon emissions, making them a more environmentally friendly option. As the UK’s electricity supply shifts away from fossil fuels, heat pumps become even more sustainable

Longevity: With proper maintenance, heat pumps are built to last for many years, ensuring prolonged benefits

Energy Efficiency: Heat pumps offer a highly efficient way to reduce energy consumption for heating and hot water, guaranteeing lower energy usage

Versatility: Heat pumps provide year-round temperature control, offering both heating and cooling options, making them a comprehensive solution for home comfort

How heat pumps work

Heat pumps don’t generate heat, but instead transfer it from the environment outside – air, ground, or water – and bring it inside your house (like a refrigerator in reverse). This allows it to be used in various heating systems, such as radiators, underfloor heating and hot water.

Our open loop system runs best at low temperatures continuously. Turning a heating system on and off increases discomfort and costs, whereas heating all rooms at a pre-set temperature throughout the day is more efficient. Turning off rooms with thermostats can raise costs by up to 40%, so separate thermostats aren’t needed.

Once your home reaches the set temperature, it stays comfortable 24/7 as the heat pump adjusts automatically to maintain it.

Looking for a Heat Pump

If you’re in need of a qualified installer, one of our nationwide network of Heat pump and Solar PV URS Accredited Installers will be able to help, whether it’s for a new installation or maintenance on an existing system.

They will support you throughout the entire process – from choosing and designing the right system to ensuring a seamless installation.

All our heat pump Accredited Installers specialise in our innovative “open loop” design, that maximises efficiency and performance to meet all your energy needs.